Zoho One: The Complete Business Operating System in the Cloud

Zoho One is a comprehensive, cloud-based business suite that offers over 45 integrated applications designed to run every core function of an organization — from sales and marketing to finance, HR, collaboration, analytics, and operations. This all-in-one ecosystem is often described as a “business operating system,” providing seamless integration and centralized management across departments.

Below is a concise, categorized overview of the Zoho One apps and their key functions:

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Sales & CRM

1. Zoho CRM – End-to-end customer relationship management for tracking leads, deals, and communications.
2. Bigin – Simplified CRM tailored for small businesses and startups.
3. Bookings – Online appointment scheduling integrated with Google and Microsoft calendars.
4. SalesIQ – Real-time website visitor tracking, live chat, and chatbot automation.

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Marketing & Engagement

1. Marketing Automation – Omnichannel campaign orchestration across web, email, and social media.
2. Campaigns – Email marketing platform with templates and performance analytics.
3. Social – Unified social media management tool for publishing and tracking engagement.
4. Survey – Customizable customer feedback and research tool.
5. Forms – Intelligent online form builder with automation and logic features.
6. Sites – Drag-and-drop website and blog builder.
7. PageSense – Website optimization with heatmaps, A/B testing, and behavior analytics.
8. Backstage – Event planning and virtual conference management platform.
9. Commerce – Complete e-commerce solution integrated with inventory and CRM.

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 Finance & Operations

1. Books – Comprehensive accounting suite with invoicing, expenses, and reporting.
2. Invoice – Simplified invoicing tool for freelancers and small firms.
3. Expense – Streamlined expense tracking and reimbursement management.
4. Checkout – Custom payment page creator for quick online transactions.
5. Payroll – Automated payroll processing with tax and compliance management.
6. Subscriptions – Manages recurring billing and membership plans for SaaS or services.
7. Inventory – Multi-channel inventory and order management system.

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Workspace & Productivity

1. Mail – Secure, ad-free enterprise email solution.
2. Calendar – Team calendar for scheduling and coordination.
3. Cliq – Real-time chat and collaboration hub.
4. Connect – Enterprise social intranet for internal communication.
5. Meeting – Audio/video conferencing with recording and screen sharing.
6. TeamInbox – Shared email inbox for customer support teams.
7. Notebook – Note-taking and idea management app.
8. WorkDrive – Cloud storage and team collaboration workspace.
9. Writer – Modern, collaborative online word processor.
10. Sheet – Spreadsheet tool for real-time data collaboration.
11. Show – Online presentation builder.

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HR & Employee Management

1. People – Comprehensive HR platform for attendance, leave, and employee data.
2. Recruit – Applicant tracking and recruitment automation.
3. Shifts – Shift scheduling and roster management for teams.
4. Payroll – Salary and compliance automation (integrates with HR People).

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Analytics, Automation & Customization

1. Analytics – Unified reporting and business intelligence dashboard.
2. DataPrep – Data cleaning and transformation tool for analytics.
3. Flow – Workflow automation engine connecting Zoho and third-party apps.
4. Tables – Database and internal app builder for custom solutions.
5. Creator – Low-code app development platform for tailored business tools.
6. Lens – AR-based collaboration and data annotation for remote assistance.

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Legal & Administration

1. Contracts – Contract lifecycle management: drafting, approval, and signing.
2. Sign – Secure e-signature solution for digital document management.
3. Vault – Enterprise password and credentials manager.

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 Specialized & Learning Tools

1. Sprints – Agile project management platform.
2. Projects – End-to-end project and portfolio management software.
3. Thrive – Knowledge-sharing and learning management system.
4. Learn – Employee training and e-learning platform.
5. LandingPage – High-conversion landing page creator for marketing campaigns.
6. Commerce – Unified platform to launch and manage e-commerce stores.

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Why Businesses Choose Zoho One

Zoho One’s strength lies in its tight integration — all apps function under a single login, unified billing, and synchronized data flow. This helps organizations:

1. Eliminate software silos
2. Streamline workflows
3. Reduce costs (no need for multiple subscriptions)
4. Scale effortlessly as they grow

From startups to large enterprises, Zoho One offers a scalable, cost-effective alternative to fragmented SaaS ecosystems, delivering the power of enterprise software with the simplicity of a single ecosystem.

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